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Support SERVICE

We Don't Disappear After Launch

Websites break, plugins require updates, and security threats emerge. Our Annual Maintenance Contracts (AMC) keep your digital infrastructure updated, secure, backed up, and monitored 24/7.

What Is Included in IT Support & Maintenance

  • Website & App Maintenance (AMC)
  • 24/7 Security Monitoring & Patching
  • Automated Cloud Off-site Backups
  • Bug Fixes & Monthly Content Edits
  • Server & Domain Health Oversight
  • Priority Helpdesk Response
WHY GURKHASTACK

Why Choose Us For IT Support & Maintenance?

You speak directly with the engineers who understand your tech stack — no confusing ticket queues or delayed responses.

OUR PROCESS

How We Execute IT Support & Maintenance

01

Audit & Healthcheck

We inspect your current server setup, code dependencies, and security vulnerabilities.

02

Onboard & Fortify

We configure automated daily backups, security firewalls, and uptime alerts.

03

Continuous Monitoring

We handle weekly updates and proactively stop downtime.

04

On-Demand Support

You reach out via phone/WhatsApp for immediate updates and fixes.

Frequently Asked Questions

What is your response time for urgent issues?

Priority AMC plans receive guaranteed under 2-hour response times for emergency outages.

Can you maintain a site built by another agency?

Yes — we begin with a technical audit and seamlessly take over ongoing maintenance.

Priority 24-Hr SLA Form
Step 1 of 3

What needs technical support & maintenance?

No spam. Instant reply to phone/WhatsApp.
Gurkha Stack Pvt. Ltd.
Need immediate help? Call our engineers directly:
+977 986-4215668
contact@gurkhastack.com